Stay safe and stay informed

gbajee Responsible Gaming

Entertainment is enjoyable only when kept within limits. gbajee believes every player has the right to play while staying in control — that is why we provide accessible tools and support.

For ages 21+ 24/7 Support Self-Exclusion Available
Our position

Gaming is for entertainment, not addiction

gbajee is an entertainment platform. Casino games, slots, or sports betting — all of it is meant to be fun. But when gaming goes out of control, fun turns into harm. On this page we explain how to play responsibly, what signs to watch out for, and where to find help if something goes wrong.

Under gbajee's Terms and Conditions, you must be at least 21 years old to register on this platform and take part in any form of betting or gaming activity. Minors are not permitted to create accounts, and adults in the household are asked to ensure that minors cannot access this site.

21+

All casino and betting activities at gbajee are for persons aged 21 and over only. If an inconsistency is found during age verification, the account will be suspended.

We believe transparency is important. Our Privacy Policy details how your information is kept secure and how we use that information to make your experience safer. Player privacy is a priority for us.

Stay in control yourself

Self-Limit Tools

gbajee offers a number of practical tools to help you keep your gaming habits under control. Using them is not a sign of weakness — it is a sign of awareness.

Deposit Limit

Daily Deposit Limit

You can set the maximum amount you deposit each day. Once a limit is set, it takes effect immediately.

Session Time

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the session will end automatically.

Self-Exclusion

Temporary Self-Exclusion

Temporarily close your account for a set period — from one day to several weeks, depending on your preference.

Permanent Closure

Permanent Self-Exclusion

You can permanently close your account if you choose to. Making this decision takes courage — we are here to support you through it.

Activity Log

Review Your Gaming History

View a complete history of your deposits, bets, wins, and losses. Understanding your own patterns is the first step toward awareness.

Support

Speak directly with support

If you need help using any of these tools, gbajee's support team is available 24/7 via live chat or email.

Warning Signs

When to be cautious

Gaming addiction usually develops gradually. If any of the signs below feel familiar, ask yourself honest questions and seek help if needed.

  • You are placing more bets to try to recover lost money and cannot stop.
  • You are hiding your gaming from family or friends, or keeping your bet amounts secret.
  • You are using money meant for essential expenses, rent, or debt repayment to gamble.
  • You feel restless, irritable, or anxious when you are not gaming.
  • Your attention is drifting away from work, studies, or family responsibilities toward gaming.
  • You keep coming back unable to accept a loss, and you are breaking promises you made to yourself.
  • You are borrowing money or taking money from loved ones to cover your gaming costs.
  • Even after a big win, you cannot stop — you keep placing larger bets.

Remember: If even one of the signs above is present in your life, take it seriously. Acknowledging a problem is the first step toward solving it. gbajee's support team can help you.

Reach out for help

Where to get help

You do not have to face this alone. Seeking the right help is the sensible thing to do.

Email Support

Beyond live chat, you can also write to the gbajee support team by email. All requests related to responsible gaming are taken seriously and responded to promptly.

Family and trusted people

Talk openly with the people close to you. Having a family member aware of the problem makes getting help much easier. The support of a loved one plays a big role in the road to recovery.

Professional Counselling

Professional help from a psychologist or counsellor is effective for dealing with behavioral addiction. In Bangladesh, this type of service is available at both government and private mental health centres. Contact a doctor or hospital you are familiar with.

Self-help and awareness

Ask yourself: "Am I playing for fun, or do I feel compelled to?" Keep a regular budget, record your gaming time, and review your habits every week. These small steps can bring about real change.

Our commitment

gbajee's Accountability

gbajee is not just a gaming platform — we want every player to enjoy entertainment in a healthy and informed way. Toward that goal, we follow a number of policies strictly.

To protect minors, we verify age at registration. Accounts where suspicious information is found are automatically flagged for review. If there are underage members in your household, you are advised to use parental controls on your devices.

Our FAQ section explains the processes for self-exclusion, deposit limits, and account closure in detail. You can read through it before making any decision.

Remember, playing at gbajee is entirely optional and for entertainment purposes. There is no guarantee of winning, and you should not continue playing in the hope of recovering money you have lost. Do not bet beyond your means, and treat every bet as an entertainment expense.

Secure Payments
Deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer are fully secure.
Data Protection
Your personal information is kept completely safe using SSL encryption.
Transparent Terms
All terms for bonuses and withdrawals are clearly stated — no hidden conditions.
Support in Bengali
Live chat and email support in both Bengali and English are available 24/7.
Frequently Asked Questions

Questions about Responsible Gaming

Here are answers to the most frequently asked questions about responsible gaming.

The minimum age to participate in all types of gaming and betting activities at gbajee is 21. Age is verified at registration, and accounts for minors are not accepted. This rule is strictly enforced.

Contact gbajee's 24/7 live chat and request self-exclusion. The support team will help you set up temporary or permanent self-exclusion. It is completely confidential and takes effect quickly.

Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, so that no one raises their limit in the heat of the moment and puts themselves at risk. Contact support for more details.

Start by speaking with them directly and with empathy. Express your concern without blaming them. Encourage them to seek professional counselling. You can also contact gbajee's support team to request an account review on behalf of a family member.

Yes. When permanent self-exclusion is applied, you are given the opportunity to withdraw any eligible balance remaining in your account. Funds are generally sent via bKash, Nagad, Rocket, or bank transfer within 10 to 45 minutes. Speak with support on live chat for more details.

Ask yourself: is playing still enjoyable, or does it feel like an obligation? Do you feel angry or upset when you lose? Are you spending more time or money than you planned? If the answer is yes, it is time to seek help. Reach out to gbajee's support team, a family member, or a professional counsellor — whichever path works for you.